I ordered a Status Certificate; how do I get an update before the closing?

The Property Manager’s contact information is on page 2 of the Status Certificate if you would like to obtain updated information on the account status, or other informal inquiries. If you require a new updated formal Status Certificate, please order a new copy following the instructions above.

Who do I speak to about questions regarding the Status Certificate I’ve received?

The Property Manager’s contact information is on page 2 of the Status Certificate.

I want to get my Status Certificate earlier than 10 days. How do I do this?

If you require the Status Certificate in less than 10 days, there is an additional rush processing fee of $100.00. To facilitate rush requests, we will pre-approve and enable 5-day turnaround requests for most properties. Status Certificate Administrator will send email confirmation once request has been received. Should you not receive confirmation, please contact statuscertificate@condogroup.ca

Do not order your Status Certificate as a 10-day order if you need a rush.

I ordered a Status Certificate, when will it be ready?

Section 76, (3) of the Condominium Act, 1998 states: “The Corporation shall give a Status Certificate within 10 days after receiving a request and payment of the fee charged by the Corporation for it.”